Here's a list of tools & tactics I've compiled to help you connect with your customers and let them connect with you! Let us know in the comment thread what approach or tools work best for you, and if you have suggestions to add to the list.
https://www.openphone.co/ — get a business phone number for $10/month
https://subscribers.com/ — Send browser notifications. Get users back on your site
https://envelop.app — share files without losing ownership
https://www.julian.com/guide/growth/user-onboarding — Great thoughts on user onboarding
https://replies.cc — Get the responses to an email in a Google spreadsheet
https://www.postscript.io/ — text your customers
https://userlist.io — Send the right message at the right time
https://www.whatsapp.com/business/ — What's App for Business
https://spider.amie-chen.com/ — scrape any site without code
https://landbot.io — build a chatbot
https://www.chainfuel.com — Telegram analytics, anti-spam, and engagement. 100% Free
https://phantombuster.com/api-store/12420/slack-message-sender — Automatically send a Direct Message to all users of a Slack workspace
https://getairim.com/ — Show personalised FAQs before live chat
https://feedier.com/ — Custom Feedback Forms with logic
https://www.intercom.com/messages — Encourage leads and users to take action with targeted email, push, and in-app messages triggered by time or behavior
https://landbot.io — conversational Automated interactive chat landing pages
https://frontapp.com — Manage email as a team. Multiple emails from the same account
OR http://www.slack.com/apps/A0F81496D-email — Have emails sent to a specific channel in Slack
https://privy.com/pricing — Specific URL targeting pop-ups and more (integrates with Klaviyo)
https://manychat.com/ — create a bot to auto-respond to FB ad 'messenger' CTAs
https://www.drift.com/leadbot — AI qualify customers via chatbot
https://get.slaask.com — Chat with prospects via Slack on FB and Twitter
https://www.salesmachine.io — Get alerted on Slack when your customers need attention
http://www.dzonesoftware.com/ — Answerhub lets you reward and interact with daily interaction
https://whenactive.com — tweet at users when they're active
Iterable — iOS push notifications & more
https://morph.ai/ — Engage & Market Using Facebook Messenger Bots
https://www.getcloudapp.com — Provide clarity with a screenshot. Explain with a GIF. Answer with a screen recording in seconds.
RetroClip -- Screen Recording 4 mac
https://sindresorhus.com/gifski — Convert any video into a .gif
https://nolt.io — Create a forum for discussion, product feedback, or feature roadmap
https://appsumo.com/rocketbots/ — All your chats from all social in one place
https://slackpass.io — Subscription membership social community via slack
https://mention.com — Get alerts in Slack of all mentions of your business
https://notify.ly — " "
http://callmaker.net/ — add "get a call in 29 seconds" button to website. This plugin will keep calling team members until someone responds.
https://app.drift.com — great realtime customer chat plugin for your site. Integrates with Slack. Also allows live view feature of who is on the site
For Drift You can download the extension from the Google Chrome Store which lets you send a link in gmail which when opened allows you to personalized greet a prospect, and once they type, you can hit reply.
https://mailclark.ai — Reply to mentions & Direct Messages directly from Slack